dadamblk
dadamwht
dadamblk
dadamwht

 FAQ 

How Do I Place An Order?​

Follow the steps below to place an order.:

1. Add to Cart

To add an item to your cart, select desired size, colour etc, then press add to cart.

2. Review Shopping Cart

After you finish shopping, review your cart to verify your desired selections.

3. Proceed to Checkout.

When you are ready, press the RED Checkout button

Shipping & Handling

Standard Orders:

Standard orders incur a flat rate delivery fee.

  • $10.00

This covers shipping & handling.

Free Shipping

You will receive free shipping on orders over $80.00 EXCLUDING SHIPPING

Once you’ve received your order confirmation email, please allow:

  • Metro delivery: Within 10 business days

  • Regional delivery: 10 - 14 business days

  • Remote delivery: Within 21 business days

NO DELIVERY TO PO BOXES ON STANDARD DELIVERY.

Please select AUSTRALIA POST for PO BOX delivery.

  • COVID-19 update: Due to the increased demand on delivery providers (reduced flights, lockdown restrictions, border closures etc) you may experience some pickup and delivery delays. We’re working as fast as we can to get your parcels delivered – thanks so much for your patience!

Our standard delivery provider is 100% Carbon Neutral.

 Free shipping promotions are run from time to time and are limited to one per customer per promotion and are standard delivery only. The coupon code can be found on our social media pages. So please like and share our pages to stay updated.

Or you can click on the links at the bottom of the page. 

Returns & Refunds

Our returns policy is in addition to your rights under the Australian Consumer Law

We will accept product returns and provide you with a  refund within 15 days if:

  •  The product is faulty, or

  •  The product does not match our description.

The item must be returned before a refund is given.

We DO NOT accept Change of mind returns.

Any return shipping or original shipping costs are NOT refundable.



 

Secure Payments

DADAM TEES is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. 
All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

We accept payments by Credit card & Pay Pal

Privacy Policy

We receive, collect and store any information you enter on our website or provide us in any other way. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.

When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. 

We collect such Non-personal and Personal Information for the following purposes:

  1. To provide and operate the Services;

  2. To provide our Users with ongoing customer assistance and technical support;

  3. To be able to contact our Visitors and Users with general or personalised service-related notices and promotional messages;

  4. To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services; 

  5. To comply with any applicable laws and regulations.

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

If you don’t want us to process your data anymore, please contact us at dadamtees@gmail.com.

If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at dadamtees@gmail.com.

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 

Thank you for shopping with us!